Refund Policy

Refund Policy

At Homifya, customer satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free, no-questions-asked refund policy. Here's everything you need to know:

1. Refund Period:

• You have up to 90 days from the date of purchase to request a refund. We believe this extended period allows you to thoroughly evaluate your purchase and ensures your satisfaction with our products.

2. Eligibility for Refund:

• To be eligible for a refund, the item must be in its original condition, unused, and in the same packaging as you received it. Additionally, proof of purchase, such as an order confirmation or receipt, may be required.

3. Refund Process:

• To initiate a refund, simply contact our customer support team with your order details and reason for the return. We will provide you with instructions on how to return the item to us.

4. Return Shipping:

• Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping method to ensure the safe return of the item.

5. Refund Method:

• Refunds will be issued to the original payment method used for the purchase. Please allow up to [Specify Timeframe] for the refund to be processed and reflected in your account.

6. Exclusions:

• Certain items may not be eligible for a refund, including but not limited to:
  • Personalized or customized items
  • Items marked as final sale or clearance
  • Gift cards

7. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement to be sent to you or provide a full refund, including any return shipping costs.

For further assistance, please visit our contact page.

Thank you for choosing Homifya. We are committed to ensuring your satisfaction with every purchase.